Contact us

We're here to help with product enquiries, orders and general questions about the St John National Online Shop. 

Whether you need help choosing the right first aid kit, replacing AED consumables or checking the status of an order, our team is ready to assist.

Online Shop Enquiries

Email: shop@stjohn.org.au
Phone: 1300 956 625

Our customer service team is available to assist with:

• Product enquiries
• Online orders
• Shipping and delivery questions
• Returns and exchanges
• AED and first aid product support

Live Chat

Need a quick answer? Chat with our team online using the web chat icon.

Available Monday to Friday, 9:00am to 5:00pm AEDT.
If we're unavailable, simple leave us a message and we'll get back to you as soon as possible. 

Account Customers

If you have a trade or account customer enquiry, please contact your local St John office.

Send Us a Message

Complete the enquiry form below and a member of our team will be in touch.